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# | Status | Transitions (Next steps) | |||
---|---|---|---|---|---|
1 | The issue is open and ready for the assignee to start work on it. | >> In Progress >> Open Transition screen >> Closed | |||
2 | This issue is being actively worked on at the moment by the assignee. | >> Fixed Locally >> Open Transition screen >> Resolved in TEST >> Open Transition screen >> Resolved in PROD
>> Open | |||
3 | Issue is fixed in the local machine of the developer and is ready to be deployed. | >> Open Transition screen >> Resolved in TEST >> Open Transition screen >> Reopened | |||
4 | Issue was deployed in the TEST environment (or PRE-PROD environnement if the client has their own environnement for QA). The client needs to transition the issue if it is confirmed to work after testing. | >> Open Transition screen >> Push to PROD >> Open Transition screen >> Reopened >> Open Transition screen >> Closed | |||
5 | Issue has been validated by the client in the TEST environment (or PRE-PROD environnement) and is ready to be pushed to PROD environment. | >> Open Transition screen >> Resolved in PROD >> Open Transition screen >> Reopened | |||
6 | The issue has been deployed in the PROD environment. The client needs to close the issue if it is resolved after testing. | >> Open Transition screen >> Reopened >> Open Transition screen >> Closed | |||
7 | A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed. | >> Open Transition screen >> Reopened >> Open Transition screen >> Closed | 8 | This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved. | >> In Progress >> Closed |
98 | The issue is considered finished, the resolution is correct. Issues which are closed can be reopened. | >> Reopened |
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