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# | Status | Transitions (Next steps) |
---|---|---|
1 | The issue is open and ready for the assignee to start work on it. | >> Open Transition screen >> Resolved >> In Progress Open Transition screen >> Closed >> |
2 | This issue is being actively worked on at the moment by the assignee. | >> Fixed Locally >> In QA Review Open Transition screen >> Resolved in TEST >>Open Transition screen >> Resolved in PROD >>>> Open |
3 | Issue is fixed in the local machine of the developer and is ready to be deployed. | >> In QA Review >> Open Transition screen >> Resolved in TEST Open Transition screen >> Reopened >> |
4 | The issue is being verified by the eVision QA specialist. | Theses buttons are only available for eVision. >> Open Transition screen >> Resolved in TEST >> >> Open Transition screen >> Reopened (Returns to development step) |
4 | Issue was deployed in the TEST environment (or PRE-PROD/STAGING environnement if the client has their own environnement for QA). The client needs to transition the issue if it is confirmed to work after testing. | Open Transition screen >> Push to PROD >>>> Open Transition screen >> Reopened >> Open Transition screen >> Closed |
5 | Issue has been validated by the client in the TEST environment (or PRE-PROD/STAGING environnement) and is ready to be pushed to PROD environment. | Open Transition screen >> Resolved in PROD >>>> Open Transition screen >> Reopened >> Open Transition screen >> Closed |
6 | The issue has been deployed in the PROD environment. The client needs to close the issue if it is resolved after testing. | >> Open Transition screen >> Reopened >> Open Transition screen >> Closed |
7 | A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed. | Open Transition screen >> Reopened >>Open Transition screen >> Closed >> |
8 | This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved. | >> Closed >> In Progress>> Open Transition screen >> Resolved |
9 | The issue is considered finished, the resolution is correct. Issues which are closed can be reopened. | >> Reopened |
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