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1 | | - Select your support Project
- Select the Issue Type
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2 | | - Complete required informations
- Choose the right Priority
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- By selecting the Component, the issue will be assigned system assigns to the right eVision resource.
- Give a complete Description of the case
- How To Reproduce (HTR) step by step is really efficient
- In the Environment field, add all informations where the issue can be tested, such as :
- Production
- Account
- Application #
- Browser and version
- Click CREATE
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- > An email will be sent to all subscribers (participants in the issue)
- The issue can be Edit after creation.
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3 | Image Added | - Attach Files or Attach screenshot to show the context of the issue.
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